Who We Are
Sterling Service Group was founded in the Chicagoland area in 1987 with an ownership group well versed in premier appliance service. In 2005, our manufacturing partners requested that we bring our expertise South and we expanded our service territory to include the growing Metro Atlanta market. In 2013 we expanded further into the country’s largest market in New York, covering the 5 burroughs, Westchester and Nassau counties, the following year we added Suffolk county to the areas we service around the Big Apple. Our continuing growth in 2021 brought Nashville and its surrounding territories into our Service portfolio and we at Sterling look forward to further expanding our reach in the near future.
Over the course of our 34 year history, our mission has been to provide Best in Class service by constantly elevating the customer experience at every interaction.
Sterling Service Group is here to treat your appliances with the care and precision they deserve. With our dedicated, highly trained field technicians, knowledgeable customer care representatives, state of the art technology, fully stocked trucks, and support for all brands we service, we constantly deliver an unmatched service experience to all of our customers.
Why choose Sterling Service Group?
We provide Factory Authorized Warranty support for Miele, Viking, Lynx, AGA, Dacor, Perlick Residential, True Residential, Scotsman, and Best by Broan. Our technicians also specialize in the repair and maintenance of Sub-Zero, Wolf, and ASKO appliances. We have built our reputation by providing our technicians with the knowledge to resolve your service issue expertly and efficiently. We provide constant, up-to-date training to our entire Customer Service Team. With updates on new products, features and service tools, they have the resources to provide best in class service for your premier appliance products.
The Sterling Standard of Excellence Guarantee
- 1 Year Labor Warranty for all repairs and manufacturer specific parts warranty
- Yearly preventative maintenance reminders to extend the usable life of your product
Sterling Service Group invites you to experience The Standard of Excellence for your in-home appliance repair.