Statement from True:
As a family-owned business, we believe in the importance of service, so we’ve always made sure that good help isn’t hard to find, whether that means providing design inspiration or product information. For 70 years, we’ve been pioneers in cold, but we’ve also been leaders in warm customer service and support.
If you do not see your appliance or to schedule an appointment with Sterling Service Group, you can do so by filling out our online form or calling us.
- For service in Atlanta, GA call (770) 285-5175
- For service in Chicago, IL call (847) 260-9664
- For service in Nashville, TN call (615) 395-3010
- For service in New York, NY call (516) 990-2917
True selects Sterling Service Group to provide premium repair and maintenance to their customers in Atlanta, Chicago, Nashville, and New York. Our team is equipped to repair all of the following True Residential appliances:
- True Side-by-side Refrigerator/Freezer
- True Refrigerator Column; True Freezer Column; True Wine Column; True Beverage Column
- True Undercounter Refrigerator & True Undercounter Freezer
- True Wine Cabinet
- True Beverage Dispenser & Beverage Center
- True Ice Machine
- True Outdoor Beverage Center & Outdoor Beverage Dispenser
- True Outdoor Refrigerator Drawers & True Outdoor Freezer Drawers
True Residential Repair and Service in Atlanta, Chicago, Nashville, and New York
The main reason to choose Sterling Service Group:
Sterling Service Group is your premier True factory certified service provider as we are exclusively trained to work on these premium products. As a result, we provide expert True service for all your needs.
We Guarantee Premium Service
As part of our mission to provide customer care befitting the luxury appliances we service:
We confirm all appointments the day prior to service and strive to arrive when scheduled so our customers don’t have to deal with frustrating all day service windows as required by other service companies.
Our technicians, equipped with booties, pads and soft tool bags, always treat your beautiful home with care, cleaning up afterward to leave no trace.
Our techs are trained to be friendly and communicative, so you always know what’s going on with your True product.
We Receive Extensive Training Directly from True
We’re so familiar with True products that we can usually diagnose a problem before even coming out, ensuring your issue is resolved much faster.
True’s built-in appliances provide a unique challenge that our trained technicians can handle with confidence and expertise.
We Use Manufacturer Certified Parts Only
Factory certified parts are covered by a replacement warranty and guaranteed to perform better and last longer.
We also work constantly to update our parts stock to better accommodate any service situation with your True product.