True Residential Appliance Repair

Statement from True:

As a family-owned business, we believe in the importance of service, so we’ve always made sure that good help isn’t hard to find, whether that means providing design inspiration or product information. For 70 years, we’ve been pioneers in cold, but we’ve also been leaders in warm customer service and support.

If you do not see your appliance or to schedule an appointment with Sterling Service Group, you can do so by filling out our online form or calling us.

• For service in Chicago, IL call (847) 260-9664

True selects Sterling Service Group to provide premium repair and maintenance to their customers in Chicago. Our team is equipped to repair all of the following True Residential appliances:

• True Side-by-side Refrigerator/Freezer
• True Refrigerator Column; True Freezer Column; True Wine Column; True Beverage Column
• True Undercounter Refrigerator & True Undercounter Freezer
• True Wine Cabinet
• True Beverage Dispenser & Beverage Center
• True Ice Machine
• True Outdoor Beverage Center & Outdoor Beverage Dispenser
• True Outdoor Refrigerator Drawers & True Outdoor Freezer Drawers  

Factory Authorized Service Provider

True Residential Repair and Service in Chicago

The main reason to choose Sterling Service Group:

Sterling Service Group is your premier True factory certified service provider as we are exclusively trained to work on these premium products. As a result, we provide expert True service for all your needs.

We Guarantee Premium Service

As part of our mission to provide customer care befitting the luxury appliances we service:

We confirm all appointments the day prior to service and strive to arrive when scheduled so our customers don’t have to deal with frustrating all day service windows as required by other service companies.

Our technicians, equipped with booties, pads and soft tool bags, always treat your beautiful home with care, cleaning up afterward to leave no trace.

Our techs are trained to be friendly and communicative, so you always know what’s going on with your True product.

We Receive Extensive Training Directly from True 

We’re so familiar with True products that we can usually diagnose a problem before even coming out, ensuring your issue is resolved much faster.

True’s built-in appliances provide a unique challenge that our trained technicians can handle with confidence and expertise.

We Use Manufacturer Certified Parts Only

Factory certified parts are covered by a replacement warranty and guaranteed to perform better and last longer.

We also work constantly to update our parts stock to better accommodate any service situation with your True product. 

Local Appliance Repair Services in Chicago, IL

Living in Chicago, IL, you know how important it is to have reliable appliances, especially with the city's diverse weather conditions. At Sterling Service Group, we understand the unique needs of Chicago residents and are committed to providing top-notch repair services for your True Residential appliances.

We are proud to serve the vibrant communities of Chicago, from the bustling downtown area to the charming neighborhoods of Lincoln Park, Wicker Park, and Hyde Park. Our familiarity with the local area allows us to offer prompt and efficient service, ensuring your appliances are up and running in no time.

Chicago's weather can be unpredictable, with hot summers and freezing winters. This can put a strain on your appliances, particularly your refrigerators and freezers. Our team is well-versed in addressing these common issues, ensuring your True appliances perform optimally year-round.

We also recognize the importance of supporting local government initiatives and resources. While we are not directly partnered with specific entities, we acknowledge the efforts of the City of Chicago's Department of Buildings and the Chicago Department of Public Health in maintaining high standards for residential services. Our commitment to quality aligns with these standards, providing you with peace of mind.

Whether you're dealing with a malfunctioning ice machine during a summer heatwave or a wine cabinet that needs attention before a holiday gathering, Sterling Service Group is here to help. Our technicians are not only trained to handle True products but also understand the specific challenges faced by Chicago residents.

Choose Sterling Service Group for your True Residential appliance repair needs in Chicago, and experience the difference of working with a team that truly knows and cares about your community.